Healthy & safe in our hotel

Safety, protection and the well-being of our guests are the number one priorities for us. As a result, we will also do our best that you can enjoy your stay in the Tyrolean mountains to the fullest.

Security measures in the hotel

Hand disinfectand dispenser:

Hand disinfectant dispensers are available in all public areas.

Face mask:

Please, wear a FFP2 mask in indoor areas.

Protective glass shields:

Protective glass shields have been installed for additional protection.

Special cleaning agents:

All surfaces (door handle, light switches, etc.) are cleaned with special cleaning agents more frequently.

Laundry:

Disinfection of the laundry and linen with hygiene detergent.

Before arrival

You should only go on vacation in a good medical condition. If it is your first stay in our hotel, we kindly ask you to send us the personal data (name, address, date of birth) of all fellow travellers in advance to shorten the check-in process.

We recommend checking the entry requirements and currently valid Corona measures on the official site of the Austrian Federal Ministry before your stay.

For further information regarding the Corona virus click on the following links:
health measures in Ischgl
current entry regulations

Spa area

• We kindly ask you to wash and disinfect your hands regularly.
• Please, use the loungers with a towel.
• Massages are possible without any restrictions in compliance with all hygiene regulations.

Ski area Ischgl-Samnaun

The ski area Ischgl-Samnaun has sufficient capacity to guarantee enjoyable skiing days, despite corona safety precautions.  The detail measures of the tourism association Ischgl-Paznaun can be found here.

Cancellation terms

If drastic measures such as the closing of borders, entry requirements or travel warnings should occur, you are allowed to cancel your reservation for free. We highly recommend taking out a travel insurance. In case of coming down with corona the cancellation costs are covered by the insurance.